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	<title>Comments on: Industry analyst relations and Twitter: The Dark Side</title>
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	<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/</link>
	<description>An industry analyst blog looking at software ecosystems and convergence</description>
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		<title>By: Gerry Van Zandt</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-541561</link>
		<dc:creator>Gerry Van Zandt</dc:creator>
		<pubDate>Fri, 11 Sep 2009 18:29:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-541561</guid>
		<description>Doesn&#039;t most information provided to analysts in &quot;vendor briefings&quot; eventually -- if not very quickly -- get released to market through PR/partner/customer/executive announcements?

Not all analysts react instantly (and publicly) to everything they hear, as is the RedMonk model. 

Some analysts prefer to get the information in advance as it gives them time to digest it, weight in relation to and combine it with other &quot;conversations&quot; they are having with customers and vendors&#039; competitors, and perhaps create some actionable advice for their end-customers.

I have to agree with @Ludo&#039;s point on sensitive discussions. What about information that we as vendors provide to analysts in response to their questions? 

For example, when an analyst comes to HP with specific questions about a negative customer situation they have heard from the customer itself or from a competitor. They want our side of the story. And we decide to be open with that analyst with HP&#039;s side of the story.

Is the analyst then entitled to just broadcast that information all over the place, which was provided in confidence? I&#039;d certainly hope not.

Cheers,
Gerry</description>
		<content:encoded><![CDATA[<p>Doesn&#8217;t most information provided to analysts in &#8220;vendor briefings&#8221; eventually &#8212; if not very quickly &#8212; get released to market through PR/partner/customer/executive announcements?</p>
<p>Not all analysts react instantly (and publicly) to everything they hear, as is the RedMonk model. </p>
<p>Some analysts prefer to get the information in advance as it gives them time to digest it, weight in relation to and combine it with other &#8220;conversations&#8221; they are having with customers and vendors&#8217; competitors, and perhaps create some actionable advice for their end-customers.</p>
<p>I have to agree with @Ludo&#8217;s point on sensitive discussions. What about information that we as vendors provide to analysts in response to their questions? </p>
<p>For example, when an analyst comes to HP with specific questions about a negative customer situation they have heard from the customer itself or from a competitor. They want our side of the story. And we decide to be open with that analyst with HP&#8217;s side of the story.</p>
<p>Is the analyst then entitled to just broadcast that information all over the place, which was provided in confidence? I&#8217;d certainly hope not.</p>
<p>Cheers,<br />
Gerry</p>
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		<title>By: Ludovic</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-541558</link>
		<dc:creator>Ludovic</dc:creator>
		<pubDate>Fri, 11 Sep 2009 16:50:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-541558</guid>
		<description>James,

I do take the point on markets being a conversation, and agree up to a certain point.
In some cases though, it helps analysts to do their job if we can be more open with them, in a forum where we can discuss things that directly relate to our competitive advantage.

For instance, talking about a specific implementation, a sales playbook, etc... We would not want to share this openly and help our competitors.</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>I do take the point on markets being a conversation, and agree up to a certain point.<br />
In some cases though, it helps analysts to do their job if we can be more open with them, in a forum where we can discuss things that directly relate to our competitive advantage.</p>
<p>For instance, talking about a specific implementation, a sales playbook, etc&#8230; We would not want to share this openly and help our competitors.</p>
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		<title>By: James Governor</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-541553</link>
		<dc:creator>James Governor</dc:creator>
		<pubDate>Fri, 11 Sep 2009 15:53:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-541553</guid>
		<description>Ludovic I have absolutely no problem being &quot;lumped in&quot; with other interested parties. bear in mind, for example, that i am on the SAP bloggers program rather than as an analyst. I really do believe in public information for briefings, and private information being reserved for consulting and advisory. Just as with financial analysts privileged information skews the market in some dangerous ways. As far as I concerned you either disclose or you do not. I don&#039;t think &quot;privileged&quot; information necessarily makes for better advise to either side. You&#039;d be the first to say if analysts only get information from vendor briefings, they&#039;d be pointless. Research means engaging with the market, learning from it, contributing to it. Markets are conversations, and the most powerful, least conflicted, are those where public information is public information.</description>
		<content:encoded><![CDATA[<p>Ludovic I have absolutely no problem being &#8220;lumped in&#8221; with other interested parties. bear in mind, for example, that i am on the SAP bloggers program rather than as an analyst. I really do believe in public information for briefings, and private information being reserved for consulting and advisory. Just as with financial analysts privileged information skews the market in some dangerous ways. As far as I concerned you either disclose or you do not. I don&#8217;t think &#8220;privileged&#8221; information necessarily makes for better advise to either side. You&#8217;d be the first to say if analysts only get information from vendor briefings, they&#8217;d be pointless. Research means engaging with the market, learning from it, contributing to it. Markets are conversations, and the most powerful, least conflicted, are those where public information is public information.</p>
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		<title>By: Ludovic</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-541546</link>
		<dc:creator>Ludovic</dc:creator>
		<pubDate>Fri, 11 Sep 2009 13:39:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-541546</guid>
		<description>James,

You have a few good points, about secrecy, et al.

But there&#039;s a but. If we, vendors, wanted to tell everyone, then shouldn&#039;t we just lump analysts and press together in a room?

Don&#039;t you think there&#039;s value in disclosing non-public information to a select group so that they can in turn provide knowledgeable advice to IT buyers and feedback to vendors?</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>You have a few good points, about secrecy, et al.</p>
<p>But there&#8217;s a but. If we, vendors, wanted to tell everyone, then shouldn&#8217;t we just lump analysts and press together in a room?</p>
<p>Don&#8217;t you think there&#8217;s value in disclosing non-public information to a select group so that they can in turn provide knowledgeable advice to IT buyers and feedback to vendors?</p>
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		<title>By: Analysts chattering on Twitter – the genie is out of the bottle &#171; SageCircle Blog</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-540371</link>
		<dc:creator>Analysts chattering on Twitter – the genie is out of the bottle &#171; SageCircle Blog</dc:creator>
		<pubDate>Wed, 19 Aug 2009 14:19:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-540371</guid>
		<description>[...] 19, 2009 by sagecircle   There is an interesting blog post by Redmonk analyst James Governor on Industry analyst relations and Twitter: The Dark Side and a related one by Marketing Strategies for IT Vendors analyst Merv Adrian AR: Tiering Analysts [...]</description>
		<content:encoded><![CDATA[<p>[...] 19, 2009 by sagecircle   There is an interesting blog post by Redmonk analyst James Governor on Industry analyst relations and Twitter: The Dark Side and a related one by Marketing Strategies for IT Vendors analyst Merv Adrian AR: Tiering Analysts [...]</p>
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		<title>By: geekmba360</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-538913</link>
		<dc:creator>geekmba360</dc:creator>
		<pubDate>Wed, 15 Jul 2009 18:53:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-538913</guid>
		<description>&lt;p&gt;Love your story about pointcast &#8212; during my last semester at college, it was pretty much on every computer in the lab!  &lt;/p&gt;
&lt;p&gt;I was very skeptical about twitter initially as well. But, after using it for a few months, I think it&#8217;s very valuable tool with some limitations.&lt;/p&gt;
&lt;p&gt;I think twitter&#8217;s noise-to-substance ratio is very high &#8212; i.e. there are a lot of social networking butterflies using twitter. They follow a lot of people, and they get a lot of people following them. But, very little substantive discussion.&lt;/p&gt;
&lt;p&gt;However, I do find real values in twitter:&lt;br /&gt;
1) I used it to get attention from influences. Because the message is so short, the busy/popular/high-powered folks might actually read it, which give you an opportunity to reach out to potential client/contacts.&lt;/p&gt;
&lt;p&gt;2) Unlike IM, it lets me to talk to stranger without fully disclosing who I&#8217;m. It protects privacy while allows you to communicate.&lt;/p&gt;
&lt;p&gt;3) Unlike facebook or other social networking sites, twitter let people to automatically follow you without your permission. For me, this has been a discovery tool &#8212; I find some interesting business contacts after they start following me.&lt;/p&gt;
&lt;p&gt;In other words, twitter gets people connect without getting too close. Its shortness is also conducive for the short attention span.  &lt;/p&gt;
&lt;p&gt;Bill (www.GeekMBA360.com)&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://smoothspan.wordpress.com/2009/07/08/this-twitter-post-a-long-time-in-coming/#comment-2806&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;This Twitter Post a Long Time in Coming&#8221; (http://smoothspan.wordpress.com/)&quot;&gt;SmoothSpan Blog&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Love your story about pointcast &#8212; during my last semester at college, it was pretty much on every computer in the lab!  </p>
<p>I was very skeptical about twitter initially as well. But, after using it for a few months, I think it&#8217;s very valuable tool with some limitations.</p>
<p>I think twitter&#8217;s noise-to-substance ratio is very high &#8212; i.e. there are a lot of social networking butterflies using twitter. They follow a lot of people, and they get a lot of people following them. But, very little substantive discussion.</p>
<p>However, I do find real values in twitter:<br />
1) I used it to get attention from influences. Because the message is so short, the busy/popular/high-powered folks might actually read it, which give you an opportunity to reach out to potential client/contacts.</p>
<p>2) Unlike IM, it lets me to talk to stranger without fully disclosing who I&#8217;m. It protects privacy while allows you to communicate.</p>
<p>3) Unlike facebook or other social networking sites, twitter let people to automatically follow you without your permission. For me, this has been a discovery tool &#8212; I find some interesting business contacts after they start following me.</p>
<p>In other words, twitter gets people connect without getting too close. Its shortness is also conducive for the short attention span.  </p>
<p>Bill (www.GeekMBA360.com)</p>
<p><i>This comment was originally posted on <a href="http://smoothspan.wordpress.com/2009/07/08/this-twitter-post-a-long-time-in-coming/#comment-2806" rel="nofollow" title="&#8220;This Twitter Post a Long Time in Coming&#8221; (<a href="http://smoothspan.wordpress.com/" rel="nofollow">http://smoothspan.wordpress.com/</a>)&#8221;>SmoothSpan Blog</i></p>
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		<title>By: This Twitter Post a Long Time in Coming &#171; SmoothSpan Blog</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-538713</link>
		<dc:creator>This Twitter Post a Long Time in Coming &#171; SmoothSpan Blog</dc:creator>
		<pubDate>Wed, 08 Jul 2009 17:43:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-538713</guid>
		<description>[...] -  Twitter is wide open.  There is no privacy.  This is both a blessing and a curse.  It reduces friction right up until you need to talk about something privately, and then it forces you to go elsewhere.  As Scoble puts it, he craves intimacy at times.  It causes some to actually discourage Tweeting, particularly in the PR space. [...]</description>
		<content:encoded><![CDATA[<p>[...] -  Twitter is wide open.  There is no privacy.  This is both a blessing and a curse.  It reduces friction right up until you need to talk about something privately, and then it forces you to go elsewhere.  As Scoble puts it, he craves intimacy at times.  It causes some to actually discourage Tweeting, particularly in the PR space. [...]</p>
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		<title>By: aneel</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-538447</link>
		<dc:creator>aneel</dc:creator>
		<pubDate>Mon, 29 Jun 2009 18:53:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-538447</guid>
		<description>&lt;p&gt;&#8220;Secrecy has a cost of administration.&#8221; &#8211; @monkchips  &lt;a href=&quot;http://bit.ly/pNiqo&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/pNiqo&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://twitter.com/aneel/statuses/2391549918&quot; rel=&quot;nofollow&quot;&gt;Twitter&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>&#8220;Secrecy has a cost of administration.&#8221; &#8211; @monkchips  <a href="http://bit.ly/pNiqo" rel="nofollow">http://bit.ly/pNiqo</a></p>
<p><i>This comment was originally posted on <a href="http://twitter.com/aneel/statuses/2391549918" rel="nofollow">Twitter</a></i></p>
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		<title>By: jayfry3</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-538445</link>
		<dc:creator>jayfry3</dc:creator>
		<pubDate>Mon, 29 Jun 2009 18:16:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-538445</guid>
		<description>&lt;p&gt;The dark side of industry analysts via @monkchips &lt;a href=&quot;http://bit.ly/pNiqo&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/pNiqo&lt;/a&gt; &amp; the games some AR folks play via @merv &lt;a href=&quot;http://bit.ly/YIOKo&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/YIOKo&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://twitter.com/jayfry3/statuses/2391047614&quot; rel=&quot;nofollow&quot;&gt;Twitter&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>The dark side of industry analysts via @monkchips <a href="http://bit.ly/pNiqo" rel="nofollow">http://bit.ly/pNiqo</a> &#038; the games some AR folks play via @merv <a href="http://bit.ly/YIOKo" rel="nofollow">http://bit.ly/YIOKo</a></p>
<p><i>This comment was originally posted on <a href="http://twitter.com/jayfry3/statuses/2391047614" rel="nofollow">Twitter</a></i></p>
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		<title>By: TonyBaer</title>
		<link>http://www.redmonk.com/jgovernor/2009/06/29/industry-analyst-relations-and-twitter-the-dark-side/comment-page-1/#comment-538441</link>
		<dc:creator>TonyBaer</dc:creator>
		<pubDate>Mon, 29 Jun 2009 14:40:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/jgovernor/?p=2084#comment-538441</guid>
		<description>&lt;p&gt;@monkchips summarizes well the bright &amp; dark side of tweeting in analyst community  &lt;a href=&quot;http://bit.ly/m4fn8&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/m4fn8&lt;/a&gt; &lt;a href=&quot;http://bit.ly/17zsId&quot; rel=&quot;nofollow&quot;&gt;http://bit.ly/17zsId&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://twitter.com/TonyBaer/statuses/2388142385&quot; rel=&quot;nofollow&quot;&gt;Twitter&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>@monkchips summarizes well the bright &#038; dark side of tweeting in analyst community  <a href="http://bit.ly/m4fn8" rel="nofollow">http://bit.ly/m4fn8</a> <a href="http://bit.ly/17zsId" rel="nofollow">http://bit.ly/17zsId</a></p>
<p><i>This comment was originally posted on <a href="http://twitter.com/TonyBaer/statuses/2388142385" rel="nofollow">Twitter</a></i></p>
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