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	<title>Comments on: Note to YellowPages yell.com - how not to sell to me</title>
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	<link>http://www.redmonk.com/jgovernor/2007/01/17/note-to-yellowpages-yellcom-how-not-to-sell-to-me/</link>
	<description>An industry analyst blog looking at software ecosystems and convergence</description>
	<pubDate>Sat, 22 Nov 2008 20:59:31 +0000</pubDate>
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		<title>By: Around the web &#124; alexking.org</title>
		<link>http://www.redmonk.com/jgovernor/2007/01/17/note-to-yellowpages-yellcom-how-not-to-sell-to-me/#comment-12705</link>
		<dc:creator>Around the web &#124; alexking.org</dc:creator>
		<pubDate>Sun, 21 Jan 2007 19:10:23 +0000</pubDate>
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		<description>[...] Monkchips - Note to YellowPages yell.com - how not to sell to me - a big +1 to this. When I answer the phone I usually say &#8220;James Governor&#8221;. Here is a helpful hint - when someone says their name when they answer the phone, its best to not then say “Could I speak to Mr Governor?” [...]</description>
		<content:encoded><![CDATA[<p>[...] Monkchips - Note to YellowPages yell.com - how not to sell to me - a big +1 to this. When I answer the phone I usually say &#8220;James Governor&#8221;. Here is a helpful hint - when someone says their name when they answer the phone, its best to not then say “Could I speak to Mr Governor?” [...]</p>
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		<title>By: Dennis Howlett</title>
		<link>http://www.redmonk.com/jgovernor/2007/01/17/note-to-yellowpages-yellcom-how-not-to-sell-to-me/#comment-11554</link>
		<dc:creator>Dennis Howlett</dc:creator>
		<pubDate>Thu, 18 Jan 2007 05:42:33 +0000</pubDate>
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		<description>Or worse still, when Jude answers the phone: 'This is Judith' for the other person to say: 'Have you got a minute Den?'</description>
		<content:encoded><![CDATA[<p>Or worse still, when Jude answers the phone: &#8216;This is Judith&#8217; for the other person to say: &#8216;Have you got a minute Den?&#8217;</p>
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