Comments on: ITIL blogs – where? Will Microsoft own ITIL conversations? http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/ An industry analyst blog looking at software ecosystems and convergence Fri, 03 Feb 2012 10:35:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Azhar Ali Buttar http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-540879 Azhar Ali Buttar Tue, 01 Sep 2009 06:35:24 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-540879 HI, I found a very good hand book of ITIL for those who don’t have time to read the five core books of ITIL v3. Please visit the under given URL to read the hand book. http://www.itoperationz.com/2009/08/itil-hand-book/ Azhar Ali HI,

I found a very good hand book of ITIL for those who don’t have time to read the five core books of ITIL v3. Please visit the under given URL to read the hand book.

http://www.itoperationz.com/2009/08/itil-hand-book/

Azhar Ali

]]> By: Azhar Ali Buttar http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-540878 Azhar Ali Buttar Tue, 01 Sep 2009 06:35:04 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-540878 HI, I would like to introduce a very good handbook to solve seven very common problems of IT. I hope this will help http://www.itoperationz.com/2009/09/download-handbook-the-seven-sources-of-problems/ Please share your comments about this post. HI,

I would like to introduce a very good handbook to solve seven very common problems of IT. I hope this will help

http://www.itoperationz.com/2009/09/download-handbook-the-seven-sources-of-problems/

Please share your comments about this post.

]]> By: FLB http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-537409 FLB Fri, 05 Jun 2009 02:57:40 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-537409 What is the best practice as it relates to ITIL Change and Service Request...My organization is trying to funnel everything through Change Management (I don't think that is the best thing to do), for an example, if a new employee is hired, they would like a Service Request to be opened which results in a Change ticket, I think this is overkill (going through the Change Management process to get a new lap top)...How is it down in other places...Thanks What is the best practice as it relates to ITIL Change and Service Request…My organization is trying to funnel everything through Change Management (I don’t think that is the best thing to do), for an example, if a new employee is hired, they would like a Service Request to be opened which results in a Change ticket, I think this is overkill (going through the Change Management process to get a new lap top)…How is it down in other places…Thanks

]]> By: Kevin http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-381693 Kevin Sun, 25 May 2008 22:19:56 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-381693 For all the things Microsoft manages and gets right it mismanages three times that amount. <a href="http://www.stratavia.com/news.php" rel="nofollow">ITIL Management</a> is a serious, costly, and important service and I don’t think I’d want Microsoft managing that for me or anyone else. They’ve been managing Windows for 22 years and they still can’t get that right. Does anything think they’d to ITIL justice? For all the things Microsoft manages and gets right it mismanages three times that amount. ITIL Management is a serious, costly, and important service and I don’t think I’d want Microsoft managing that for me or anyone else. They’ve been managing Windows for 22 years and they still can’t get that right. Does anything think they’d to ITIL justice?

]]> By: Ron B Palmer http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-140166 Ron B Palmer Tue, 14 Aug 2007 23:17:29 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-140166 As a former Microsoft ITIL Consultant I can assure you that Microsoft is unlikely to ever own the ITIL space. Microsoft is first and foremost a PRODUCT company. Any framework that says process is more important than product will find it very difficult to break into the Microsoft culture. Microsoft has gone through some build and purge cycles with ITIL. I owe my current business to one of these purges. I was one of the first three ITIL/MOF consultants in Microsoft Premier Support. We fought very hard to get ITIL accepted but were never able to find executive sponsorship. I believe, after a painful conversion on my part that Microsoft as a product company should be focused on building products that can be effectively managed. Few people will believe Microsoft as a company teaching them that process is more important than technology but they will believe Microsoft as a technology leader designing products that make ITIL easier to implement. As a former Microsoft ITIL Consultant I can assure you that Microsoft is unlikely to ever own the ITIL space. Microsoft is first and foremost a PRODUCT company. Any framework that says process is more important than product will find it very difficult to break into the Microsoft culture.

Microsoft has gone through some build and purge cycles with ITIL. I owe my current business to one of these purges. I was one of the first three ITIL/MOF consultants in Microsoft Premier Support. We fought very hard to get ITIL accepted but were never able to find executive sponsorship.

I believe, after a painful conversion on my part that Microsoft as a product company should be focused on building products that can be effectively managed. Few people will believe Microsoft as a company teaching them that process is more important than technology but they will believe Microsoft as a technology leader designing products that make ITIL easier to implement.

]]> By: Matrix Systems http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-128591 Matrix Systems Sun, 29 Jul 2007 15:12:14 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-128591 James, Harsh choice of words, is Axios Systems Assyst in that category? ---------------------------------------------- Great Comments, SOA is so new and taming the concept inline with Business Process Management is critical. Our company Matrix Systems is Tackling many projects that couple Business Process Management, Service Oriented Architecture and ITIL. Having BPM, SOA, & ITIL work together makes for an efficient organization as a whole especially in IT Portfolio Management. Having no structure can be a headache especially in an organization with an undefined Enterprise Architecture, Enterprise Resource Planning (ERP) System. Matrix Systems & Technologies Inc. Business Process Management in Washington, DC ITIL Consulting, IT Consulting. Our consultants tackle tough projects all the time so let's stay optimistic about Business Process Management and SOA. We invite questions: (301)583-4625 James, Harsh choice of words, is Axios Systems Assyst in that category?
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Great Comments, SOA is so new and taming the concept inline with Business Process Management is critical. Our company Matrix Systems is Tackling many projects that couple Business Process Management, Service Oriented Architecture and ITIL. Having BPM, SOA, & ITIL work together makes for an efficient organization as a whole especially in IT Portfolio Management. Having no structure can be a headache especially in an organization with an undefined Enterprise Architecture, Enterprise Resource Planning (ERP) System.

Matrix Systems & Technologies Inc. Business Process Management in Washington, DC ITIL Consulting, IT Consulting. Our consultants tackle tough projects all the time so let’s stay optimistic about Business Process Management and SOA.

We invite questions: (301)583-4625

]]> By: Matrix Systems http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-79223 Matrix Systems Sun, 13 May 2007 02:12:36 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-79223 IBM is Joining in with Tivoli http://www.msandtinc.com IBM is Joining in with Tivoli http://www.msandtinc.com

]]> By: DC ITIL Consultant http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-66672 DC ITIL Consultant Mon, 23 Apr 2007 21:07:39 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-66672 ITIL Information Technology Infrastructure Library is on the rise the News is just getting out. If you think there are too few bloggers just start blogging! In Washington, DC there are many ITIL Blogs, and Groups. No wonder the ITSMF is the largest growing IT Group. This is why our company, a leading IT Company in Washington, DC Matrix Systems & Technologies Inc. is entering into the ITIL Consulting Arena and Partnering with ITIL Software companies to offer our (ITSM) IT Service Management solutions. >> Http://www.MSandTinc.com ITIL Information Technology Infrastructure Library is on the rise the News is just getting out. If you think there are too few bloggers just start blogging! In Washington, DC there are many ITIL Blogs, and Groups. No wonder the ITSMF is the largest growing IT Group. This is why our company, a leading IT Company in Washington, DC Matrix Systems & Technologies Inc. is entering into the ITIL Consulting Arena and Partnering with ITIL Software companies to offer our (ITSM) IT Service Management solutions. >> Http://www.MSandTinc.com

]]> By: The ITIL skeptic http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-278 The ITIL skeptic Sun, 04 Jun 2006 10:53:06 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-278 Look here for a blog taking a cooler view of ITIL. It is good to have some balance! Look here for a blog taking a cooler view of ITIL. It is good to have some balance!

]]> By: sourav http://www.redmonk.com/jgovernor/2005/05/31/itil-blogs-where-will-microsoft-own-itil-conversations/comment-page-1/#comment-277 sourav Mon, 17 Apr 2006 11:09:10 +0000 http://www.redmonk.com/jgovernor/wp/?p=241#comment-277 well ITIL is a big thing now. though i feel that there are a very few blogs about ITIL but the ones that exists are the useful one. we have already inplimented incident management and problem management in our organisation,technofast consulting in our india office.we also plan to impliment it in our other offices all across the globe.its not just because its a thing of the future but also because we believe in the best practices.we also help other organisations to make their proceses as per the ITIL standards. well ITIL is a big thing now. though i feel that there are a very few blogs about ITIL but the ones that exists are the useful one.
we have already inplimented incident management and problem management in our organisation,technofast consulting in our india office.we also plan to impliment it in our other offices all across the globe.its not just because its a thing of the future but also because we believe in the best practices.we also help other organisations to make their proceses as per the ITIL standards.

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