- Defining terms in Root Cause Analysis – let's be clear what we mean | The IT Skeptic
I like this take-away from commenter James Finister: "This thread has reminded me what a generally poor job ITIL (not just v3) does sometimes when dealing with subjects where best practice is already well established outside of ITSM. Financial management in v2 was frankly embarrassing." - Root Cause Analysis can't be done by machines | The IT Skeptic
- “Oslo” and DSI/Dynamic IT at Douglas Purdy
"Net: the 'Oslo' technologies have and will continue to play an important role in enabling DSI/Dynamic IT scenarios." - jd/adobe: Adobe on "HTML5"
- HTML 5 is no Flash or Silverlight killer – yet • The Register
- Yelp Brings First US Augmented Reality App to iPhone Store
- OpSource launches virtual private cloud, says it’s better than Amazon’s | VentureBeat
- Creative PCI Express Sound Blaster X-Fi Titanium Fatal1ty Professional Series Sound Card
- Dell sees 'stability,' not growth • The Register
- Altimeter becomes a group. I'm betting it becomes more than that
"I think Altimeter and Redmonk are examples of a next-generation consultancy model. Instead of making money by selling proprietary data, these firms are sharing their data and selling their ability to assemble dynamic expertise to companies who are going to need it if they are to successfully navigate the road to recovery." - Comment on What does Agile IT Management Look like? by Mike Malloy
Interesting comment from a New Relic person (?) on agile teams releasing weekly features on a SaaS,
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