The news says SaaS provided IT management vendor Klir is closing up:
As a venture-backed startup, [James] Maiocco [CEO] said, it is tough to switch gears.
“You are not a conglomerate that can afford to pursue six different business models,” he said. “You are placing a bet on a business model, and you can’t go out after that business model half-heartedly. You have to attack it intensely, which we did. Unfortunately, pursuing our business through a direct sales model was just not cost-effective. So by the time we repositioned the technology and changed gears to a software-as-a-service distribution model, we just ran out of gas in the tank.”
Klir is (”was,” I guess) interesting in the IT management space as both providing IT management as a service (over the web) and as one of the offerings furthest along wit the idea of collaborative IT management.
I hadn’t managed to do a write-up about Klir yet, but I’ve definitely mentioned them in regards to the co-creation stuff they were doing inside their product. Check out this note from Microsoft’s Cliff Reeves.
Interestingly, I find more and more IT management people realizing the benefits of collaborative IT management, both at large and small vendors. Once “raw IT management info” — be it “telemetry,” trouble-shooting (a wikipedia of sysadmin’ing), or best practices — more and more IT management folks have been trying to take a stab at the idea.
Technorati Tags: klir, collaborativeitmanagement, collabsysmgmt, saas, itmanagement
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[...] company that’s shuttering operations: Klir Technologies (see Cote’s blog on the closing here) which begs the question of what should happen to a company’s intellectual property when it [...]
[...] company that’s shuttering operations: Klir Technologies (see Cote’s blog on the closing here) which begs the question of what should happen to a company’s intellectual property when it shuts [...]
[...] options along with handing off scaling hassle to Microsoft would be appealing to SCE customers. (Recently shut-down Klir is in the area, so there’s a freshly available talent pool [...]
[...] Thus, Paglo is a SaaS IT Management offering - a rare find now-a-days, along with FiveRuns, Service-now.com, NetCraft’s Versiera, and BMC’s Service Desk Express as the only ones that immediately spring to my mind…RIP Klir? [...]
[...] that. People like FiveRuns inherently have this, but the IT Management as SaaS providers out there are getting harder to find. I know BMC has it stuffed in a closet somewhere, but only because I used to work on it. New people [...]
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