Comments on: Service-now.com Briefing: ITIL SaaS

By: People Over Process » vSping - VMWare Buys SpringSource - Quick Analysis

People Over Process » vSping - VMWare Buys SpringSource - Quick Analysis — Tue, 11 Aug 2009 16:12:47 +0000

[...] closed source IT Management…when it comes to new applications and platforms at least. (SaaS IT Management offerings provide a nifty loop-hole here.) If there’s any benefit to open source [...]

By: Links List 11.24.08 | ScienceLogic

Links List 11.24.08 | ScienceLogic — Mon, 24 Nov 2008 14:25:17 +0000

[...] account for 50% of SaaS installations in 2009. Weâ€™ve seen this on the service desk side with the rapid growth of upstart Service-now.com. Companies are looking for easier and rapid deployment, lower upfront and capital costs and rapid [...]

By: Julian

Julian — Wed, 27 Aug 2008 14:59:54 +0000

I am being interviewed for a javascripting role customising for a Service-Now customer – what do you see as the challenges and pitfalls for technical people doing this sort of work.

By: Sudhakar

Sudhakar — Sun, 04 Mar 2007 03:57:32 +0000

We use Service-Now (6 months now) and are very happy with the product and the people behind it.

By: cote

cote — Fri, 19 Jan 2007 00:10:45 +0000

Thanks for the comment, Matt. I'd be interested to hear how to tailoring turn sout ;)

By: Matt Finnigan

Matt Finnigan — Thu, 18 Jan 2007 23:30:59 +0000

I am working on tailoring ServiceNow to meet my company's processes (and in some cases, tweaking our processes to take advantage of some features in ServiceNow.) I like the product quite a lot, I'm looking forward to what we can do with it.