Comments on: The Day of Systems Management Briefings: Verseria and BMC Service Desk Express http://www.redmonk.com/cote/2006/07/06/the-day-of-systems-management-briefings-verseria-and-bmc-service-desk-express/ One foot in the muck, the other in utopia Tue, 02 Dec 2008 21:30:00 +0000 http://wordpress.org/?v=2.6.3 By: Cote' http://www.redmonk.com/cote/2006/07/06/the-day-of-systems-management-briefings-verseria-and-bmc-service-desk-express/#comment-320 Cote' Mon, 18 Sep 2006 21:14:37 +0000 http://www.redmonk.com/cote/wp/?p=233#comment-320 Andrew: sure, I just emailed the BMC folks with you in the CC. Good luck, tell us how it goes ;) Andrew: sure, I just emailed the BMC folks with you in the CC. Good luck, tell us how it goes ;)

]]> By: Andrew http://www.redmonk.com/cote/2006/07/06/the-day-of-systems-management-briefings-verseria-and-bmc-service-desk-express/#comment-319 Andrew Fri, 15 Sep 2006 22:13:12 +0000 http://www.redmonk.com/cote/wp/?p=233#comment-319 I was recently deployed to two large companies that used Magic. They refused to upgrade. But now I have just started a new job at a company that is using a home grown ticketing system. They need to get on the band wagon with the BMC Service Desk Express v9. It will for sure get things stream lined in the company. What is this demo you are talking about. Can I be apart of this so that I can better provide information and examples of what the package will do for them. Please email with more info. Andrew cfighter@execpc.com I was recently deployed to two large companies that used Magic. They refused to upgrade. But now I have just started a new job at a company that is using a home grown ticketing system. They need to get on the band wagon with the BMC Service Desk Express v9. It will for sure get things stream lined in the company. What is this demo you are talking about. Can I be apart of this so that I can better provide information and examples of what the package will do for them. Please email with more info.

Andrew
cfighter@execpc.com

]]> By: Cote' http://www.redmonk.com/cote/2006/07/06/the-day-of-systems-management-briefings-verseria-and-bmc-service-desk-express/#comment-318 Cote' Fri, 14 Jul 2006 04:17:40 +0000 http://www.redmonk.com/cote/wp/?p=233#comment-318 I'll take you up on that offer soon. I liked what I saw; I'm a fool for hosted/SaaS offerings, as you know. The Windows IE only for the admin tool is what's been holding me back for setting up my demo account. I need to steal Kim's ThinkPad for a few minutes one night and get it setup ;) I’ll take you up on that offer soon. I liked what I saw; I’m a fool for hosted/SaaS offerings, as you know. The Windows IE only for the admin tool is what’s been holding me back for setting up my demo account. I need to steal Kim’s ThinkPad for a few minutes one night and get it setup ;)

]]> By: Chris Hughes http://www.redmonk.com/cote/2006/07/06/the-day-of-systems-management-briefings-verseria-and-bmc-service-desk-express/#comment-317 Chris Hughes Wed, 12 Jul 2006 21:00:23 +0000 http://www.redmonk.com/cote/wp/?p=233#comment-317 Feel free to hook up with either eric or me for demo/tutorials. If you are interested I'll also show you how we dogfood the system for our development backlog and defect tracking! Feel free to hook up with either eric or me for demo/tutorials. If you are interested I’ll also show you how we dogfood the system for our development backlog and defect tracking!

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